Privacy Policy
TSI is committed to protecting your privacy and safeguarding the personal information you provide through our website. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request a quote, submit an inquiry, or communicate with our team. This information may include your name, company name, email address, phone number, shipping details, and any other information you choose to provide.
We may also collect certain non-personal information automatically, such as your IP address, browser type, device information, pages visited, and general website usage statistics. This information helps us improve the performance and functionality of our website.
How We Use Your Information
The information we collect may be used to:
- Respond to inquiries and provide customer support.
- Prepare quotes and coordinate logistics services.
- Process and manage shipments.
- Improve our website and user experience.
- Communicate service updates or important information.
- Comply with applicable legal and regulatory requirements.
Information Sharing
TSI does not sell or rent your personal information to third parties.
We may share information with trusted service providers, transportation partners, customs authorities, or government agencies when necessary to perform requested services, comply with legal obligations, or complete shipping and customs processes.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Cookies and Analytics
Our website may use cookies or similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You may adjust your browser settings to disable cookies if preferred, although certain website features may not function properly.
Third-Party Links
Our website may contain links to third-party websites for your convenience. TSI is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
TSI may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us using the information provided on our Contact Us page.